Have a question, suggestion, or need help with our mouse testing tools? We'd love to hear from you!
Contact Us
Get in touch with our team
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Send us a Message
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Frequently Asked Questions
Before reaching out, check if your question is answered below:
🖱️ How accurate are the DPI calculations?
Our DPI calculator uses advanced algorithms and is accurate within ±5% for most modern mice. Results may vary based on mouse sensor quality and surface.
🔧 My mouse isn't working with the tools
Ensure your browser supports the required APIs and that you've granted necessary permissions. Try refreshing the page or using a different browser.
📊 Can I save my test results?
Currently, all testing is done locally in your browser for privacy. You can manually record results or take screenshots for future reference.
🆓 Is this service completely free?
Yes! All our mouse testing tools are completely free to use with no registration required. We believe in accessible gaming optimization tools.
🔒 Do you collect my data?
We prioritize your privacy. Most testing happens locally in your browser. Check our Privacy Policy for details.
📱 Do the tools work on mobile?
Our tools are optimized for desktop use with a mouse. Mobile support is limited, but we're working on touch-friendly versions.
Need more answers?
Visit our comprehensive FAQ Page for detailed information about all our tools and features.
FAQ Page
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Support Information
⏰ Response Times
- General Support: 24-48 hours
- Bug Reports: 12-24 hours
- Privacy Issues: Within 24 hours
- Feature Requests: 3-5 business days
🛠️ Technical Requirements
- Browser: Chrome 80+, Firefox 75+, Safari 13+
- JavaScript: Must be enabled
- Permissions: Mouse/pointer access
- Connection: Stable internet for loading
📋 When Contacting Us
- Describe your issue in detail
- Include your browser and OS version
- Mention which tool you were using
- Attach screenshots if relevant
🤝 Community
- Share feedback and suggestions
- Report bugs and issues
- Request new features
- Help improve our tools